Sales Reps
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American is represented by the best sales reps in the industry.
Our sales reps are our eyes and ears in the field. We are fully committed to supporting you with the resources you need to be successful.
Product Support & Tools
Giving our partners the tools they need to sell our complete product line.
QR Code Product Support
Get fast and easy access to unit-specific info. and help solve problems without having to call technical support.
Replacement Parts
Warranty Status Check
Water Heater Cross Reference
Parts Cross Reference
Reps can cross reference old part numbers to new numbers using the Item Inquiry function within the ePortal.
Commercial Pro-Size Tool
Residential Water Heater Selector
Online Literature Ordering
Order hard copies of spec sheets, brochures & more from our literature portal.
Media Library: Product Docs, Images & Videos
Get access to the latest product literature, images & videos.
Warranty Claim
iCOMM™ Mobile App
American’s iCOMM™ mobile app offers advanced remote monitoring and management tools for water heaters.
Potable Water / Hydronic Expansion Tank Sizing
Use this sizing tool to calculate the proper expansion tank to meet your requirements.
Sales Support
Technical Training
Stay up to speed on our product technology with A. O. Smith University’s live and on-demand video training.
Marketing Hub
All of the promotions, advertising tools, images, logos and more to support your business.
GreenSky® Financing
A. O. Smith partners with GreenSky® Financing so contractors can offer flexible financing to their customers.
Tankless:
Continuous Hot Water. Delivered.
Learn more about American’s full line of condensing and non-condensing tankless water heaters.
Heat Pump:
Savings are in the Air.
Learn how you can save your customers money with American’s line of residential and commercial heat pump water heaters.
Introducing the HCG® Flex™
Delivering superior, high-efficiency performance, HCG® is known for while remaining on the cutting edge of technology in commercial gas water heating.
Why American Water Heaters?
American Water Heaters is one of the nation’s largest manufacturers of water heaters. American is proud to offer a full line of residential and commercial, gas and electric water heaters to meet the needs of the plumbing professional.
American’s dedication to research, development, and sound engineering principles ensure the consistent performance and reliability of our water heating products. Quality and durability you can rely on—year after year.
American is committed to being a reliable partner by providing well-built products and superior customer service, offering customers unmatched product support.
Learn more about how you can partner with American Water Heaters.