QR Code Product Support at your Fingertips!
Get fast and easy access to product information specific to your unit and help solve problems without having to call technical support.
NOTICE: Include American's Qualified Manufacturer (QM) code A5X5 when filing federal tax return form 5695.
How The QR Code Works
1. Find The Rating Plate
Find the rating plate located on the American Water Heater. The QR Code will be located on the rating plate.
2. Scan The QR Code
Open your camera app on iOS or Android mobile and scan the QR Code on the rating plate by pointing your camera at it. Tap the link when it appears.
3. View Support Info
Displayed is the Model Number, Serial Number, Warranty Status, and links to the User Manual, Registration, Troubleshooting, Technical Support, and Find A Contractor.
Additional Support
Register Your Product
Find Documents, Videos & Images
Check Warranty Status
Find Replacement Parts
Water Heater Repair Near Me
Info Center
Water Heater Cross Reference
QR Code Resources
Rebates & Tax Credits
Rebate and incentive programs provide savings to consumers for the purchase of water heaters that meet certain energy efficiency standards.
Include American's Qualified Manufacturer (QM) code A5X5 when filing federal tax return form 5695.
Where to Buy
Request a quote from a local pro. American water heaters are professionally installed by local independent contractors.
Water Heater Selector Quiz
Need More Help?
Contact Customer Support
American’s customer and technical support team is available to answer all your questions on our residential and commercial products.