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Resources

American provides all the resources you need for all our residential and commercial products.

Global University training

Technical Training

Stay up to speed on our product technology with American’s live and on demand video training.

Product Support & Tools

Giving our partners the tools they need to support our complete product line.

Residential Water Heater Selector

Help your customers find the right water heater for their needs.

Commercial Pro-Size Tool

Use our tool to size an A. O. Smith commercial water heater to meet your specs.

QR Code Product Support

Get fast and easy access to unit specific info. and help solve problems without having to call technical support.

Water Heater Cross Reference

Find a new American replacement model.

Media Library: Product Docs, Images & Videos

Get access to the latest product literature, images & videos.

Replacement Parts

Find an American replacement part. 

Warranty Status Check

Check the status of the product warranty. 

Warranty Claim

Help your customers file a warranty claim.

Online Literature Ordering

Order hard copies of spec sheets, brochures & more from our literature portal.

Potable Water / Hydronic Expansion Tank Sizing

Use this sizing tool to calculate the proper expansion tank to meet your requirements.

AHRI Directory Certification Search

Search the AHRI Directory of Certified Product Performance for American certified product performance ratings.

iCOMM™ Mobile App

American’s iCOMM™ mobile app offers advanced remote monitoring and management tools for water heaters.

Rep Locator

Get in touch with a local manufacturer rep in your area.

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Water Heater Selector Quiz

Use our water heater selector to find the correct water heater for your home.

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Commercial Sizing Tool

Use our tool to size an American commercial water heater to meet your specs.

Why American Water Heaters?

 
Market Leader

American Water Heaters is one of the nation’s largest manufacturers of water heaters. American is proud to offer a full line of residential and commercial, gas and electric water heaters to meet the needs of the plumbing professional.

Commitment to Innovation

American’s dedication to research, development, and sound engineering principles ensure the consistent performance and reliability of our water heating products. Quality and durability you can rely on—year after year.

Best-In-Class Support

American is committed to being a reliable partner by providing well-built products and superior customer service, offering customers unmatched product support.

Committed to Your Success

Learn more about how you can partner with American Water Heaters.