Product Registration

Product Information

Important Warranty Information

Product registration is voluntary. Failure to register will not diminish your limited warranty rights.

Verification Required

Please maintain a proof of purchase and installation. These records are required to verify your warranty commencement date.

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Owner Information
Installation Information

Photos & Documents

You may upload a Proof of Purchase and/or Rating Plate Photo. Maximum combined file size for both uploads: 700 KB.

Proof of Purchase

Please upload one of the following documents:

  • Certificate of Occupancy (Usually Commercial) - including Jobsite and Completion Date
  • Installation Invoice
  • Closing Documents for Newly Constructed Home
  • Purchase Receipt

Rating Plate Photo

Optional: upload a photo of the product rating plate to help us verify your product.

Installation Address

We do not use this registration data for marketing or promotional purposes. By clicking "Submit Registration," you acknowledge that your data will be stored for the anticipated service life of the unit to fulfill these safety and warranty obligations.

Warranty Commencement: Your limited warranty begins on the date of installation. If proof of installation is unavailable, the warranty commencement will be determined by the date of manufacture plus the applicable grace period specified in your products limited warranty documentation.

Data Retention Disclosure: We retain registration data for the anticipated service life of the unit to fulfill safety and recall obligations under federal consumer safety law.

To request a free printed copy of your warranty, please mail a written request to: A. O. Smith, Attn: Warranty Dept 11270 West Park Place, Suite 170 Milwaukee, WI 53224