Residential Electric Troubleshooting Guide

PROBLEM	POSSIBLE CAUSE(S)	CORRECTIVE ACTION
NO HOT WATER	Upper thermostat Elements No power to heater High Temperature Limit Switch open	Replace thermostat Replace element Turn on electrical switch. Check for blown fuses or tripped breaker. Reset. Check for source of trouble and correct
INSUFFICIENT HOT WATER	Thermostats Elements Thermostats set too low Sediment or lime in tank Heater too small for job	Replace thermostats Replace elements Set thermostats to desired temperature Drain-Determine if water treatment is needed See Sizing Guides
SLOW HOT WATER RECOVERY	Elements	Replace elements
DRIP FROM RELIEF VALVE	Excessive water pressure	Use Pressure Reducing Valve and Pressure Relief Valve
THERMOSTAT FAILS TO SHUT OFF	Thermostats	Replace thermostats
WATER ODOR	Sulfides in the water	Replace aluminum anode with KA90 anode